:root{--ink:#171512;--muted:#726c64;--line:#e8e2da;--paper:#fbfaf7;--gold:#a8782c;--gold-soft:#f3e8d4;--green:#2d7a52;--danger:#a03b32}*{box-sizing:border-box}html,body{background:var(--paper);min-height:100%;color:var(--ink);margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}button,input,textarea{font:inherit}.center,.login-shell{place-items:center;min-height:100vh;display:grid}.loader{border:3px solid var(--line);border-top-color:var(--gold);border-radius:50%;width:32px;height:32px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}.login-shell{background:radial-gradient(circle at 20% 10%,#f2dfbf,#0000 38%),linear-gradient(145deg,#1c1915 0 48%,#f7f2e9 48%)}.login-card{background:#fffffff5;border-radius:24px;width:min(440px,100vw - 32px);padding:42px;box-shadow:0 30px 80px #0003}.brand-mark{border:1px solid var(--gold);width:54px;height:54px;color:var(--gold);border-radius:50%;place-items:center;font-family:Georgia,serif;font-size:20px;display:grid}.eyebrow{text-transform:uppercase;letter-spacing:.17em;color:var(--gold);margin-top:26px;font-size:11px;font-weight:700}.login-card h1{margin:10px 0;font:400 36px/1.08 Georgia,serif}.muted{color:var(--muted);line-height:1.55}.login-card form{gap:16px;margin-top:30px;display:grid}.login-card label{gap:7px;font-size:13px;font-weight:700;display:grid}.login-card input,.composer input,.composer textarea{border:1px solid var(--line);background:#fff;border-radius:12px;outline:none;padding:13px}.login-card input:focus,.composer input:focus,.composer textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px var(--gold-soft)}.primary,.send{background:var(--ink);color:#fff;cursor:pointer;border:0;border-radius:12px;padding:14px;font-weight:700}.error,.notice{color:var(--danger);font-size:13px}.app-shell{background:#fff;grid-template-columns:minmax(330px,390px) 1fr;height:100vh;display:grid}.sidebar{border-right:1px solid var(--line);flex-direction:column;min-width:0;display:flex}.topbar,.conversation-header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;height:76px;padding:0 20px;display:flex}.topbar>div{align-items:center;gap:8px;display:flex}.topbar small,.topbar footer small{color:var(--muted)}.brand-dot{border:5px solid var(--gold-soft);background:var(--gold);border-radius:50%;width:18px;height:18px}.ghost,.back{color:var(--muted);cursor:pointer;background:0 0;border:0}.tabs{grid-template-columns:1fr 1fr;padding:12px 16px 0;display:grid}.tabs button{color:var(--muted);cursor:pointer;background:0 0;border:0;border-bottom:2px solid #0000;padding:12px;font-size:13px}.tabs .active{border-color:var(--gold);color:var(--ink);font-weight:700}.conversation-list{flex:1;padding:8px;overflow:auto}.conversation-card{text-align:left;cursor:pointer;background:0 0;border:0;border-radius:14px;grid-template-columns:38px 1fr auto;gap:10px;width:100%;padding:14px 10px;display:grid}.conversation-card:hover,.conversation-card.selected{background:#f7f3ed}.channel{border-radius:50%;place-items:center;width:34px;height:34px;font-size:10px;font-weight:800;display:grid}.channel.whatsapp{color:var(--green);background:#def1e7}.channel.instagram{color:#9f3d74;background:#f5e1ec}.channel.web{color:#50607a;background:#e6e9ef}.conversation-copy,.conversation-meta{flex-direction:column;min-width:0;display:flex}.conversation-copy strong{font-size:14px}.conversation-copy small{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-top:5px;overflow:hidden}.conversation-meta{color:var(--muted);align-items:flex-end;gap:7px;font-size:10px}.conversation-meta i{color:var(--gold);background:var(--gold-soft);border-radius:8px;padding:3px 6px;font-style:normal}.empty,.load-more{color:var(--muted);text-align:center;margin:24px;font-size:13px}.load-more{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:10px;width:calc(100% - 48px);padding:10px}.sidebar>footer{border-top:1px solid var(--line);align-items:center;gap:10px;padding:14px 20px;display:flex}.sidebar>footer span:last-child{flex-direction:column;font-size:12px;display:flex}.sidebar>footer small{color:var(--muted)}.avatar{background:var(--ink);color:#fff;border-radius:50%;place-items:center;width:34px;height:34px;display:grid}.conversation{background:#f8f6f2;flex-direction:column;min-width:0;display:flex}.empty-state{text-align:center;color:var(--muted);margin:auto}.empty-state>div{color:var(--gold);font-size:40px}.empty-state h2{color:var(--ink);font:400 28px Georgia,serif}.conversation-header{background:#fff}.conversation-header>div:nth-child(2){flex:1}.conversation-header h2{margin:0;font:400 23px Georgia,serif}.conversation-header p{color:var(--muted);margin:4px 0 0;font-size:12px}.header-actions{gap:8px;display:flex}.header-actions button,.composer button,.older{border:1px solid var(--line);cursor:pointer;background:#fff;border-radius:10px;padding:9px 12px}.back{font-size:32px;display:none}.messages{flex-direction:column;flex:1;gap:12px;padding:24px clamp(18px,5vw,70px);display:flex;overflow:auto}.bubble{background:#fff;border-radius:16px;align-self:flex-start;max-width:min(670px,80%);padding:12px 14px;box-shadow:0 1px 2px #0000000c}.bubble.outbound{background:#f0e4cf;align-self:flex-end}.bubble p{white-space:pre-wrap;margin:0;line-height:1.45}.bubble footer{color:var(--muted);justify-content:flex-end;gap:10px;margin-top:7px;font-size:10px;display:flex}.delivery.delivered{color:var(--green)}.delivery.failed,.delivery.uncertain{color:var(--danger)}.attachment{color:var(--muted);background:#f1efeb;border-radius:8px;margin-top:8px;padding:5px 8px;font-size:11px;display:inline-block}.older{align-self:center;margin-top:10px}.notice{text-align:center;background:#fff0ed;margin:0;padding:7px 22px}.composer{border-top:1px solid var(--line);background:#fff;padding:12px 20px 18px}.composer form{gap:8px;display:flex}.composer textarea{resize:vertical;flex:1;min-height:52px;max-height:130px}.composer .send{background:var(--ink);border:0}.note-form,.assign-form{margin-top:8px}.note-form input,.assign-form input{flex:1;padding:8px 11px;font-size:12px}.note-form button,.assign-form button{padding:7px 10px;font-size:12px}@media (max-width:760px){.app-shell{display:block}.sidebar,.conversation{height:100vh}.mobile-hidden{display:none}.back{display:block}.header-actions button{font-size:0}.header-actions button:after{content:"Ação";font-size:12px}.conversation-header{padding:0 10px}.conversation-header h2{font-size:19px}.messages{padding:16px}.bubble{max-width:90%}.login-shell{background:#1c1915}.login-card{padding:30px}.login-card h1{font-size:30px}}
.assign-form select{border:1px solid var(--line);background:#fff;border-radius:10px;flex:1;padding:8px 11px;font-size:12px}
.internal-note{color:#655438;background:#fff9ed;border:1px dashed #c9b38c;border-radius:12px;align-self:center;max-width:min(620px,90%);padding:10px 14px;font-size:12px}.internal-note p{white-space:pre-wrap;margin:4px 0}.internal-note time{color:var(--muted);font-size:10px}.history-actions{background:#f8f6f2;justify-content:center;gap:8px;display:flex}
@media (max-width:760px){.header-actions button:after{content:attr(data-mobile-label)}}
